Frequently Asked Question
This section covers most of the asked questions by our customers. If you can't find the answer please fill in Contact Us form or if you want to attach files, contact us at info@parts4quads.eu
ORDERING
1. Find desired parts using our search method on home page.
2. After finding right parts, check description, images and fitment.
3. When available - select size / variant.
4. Add to cart.
5. Click "CHECKOUT".
6. Review once again if all products are right.
7. Choose delivery and shipping methods.
8. Enter you delivery info and contacts.
9. Make a payment.
10. Relax and wait for your parcel.
We accept:
- PayPal
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- China UnionPay
- Cartes Bancaires (SEPA region)
- And many others..
Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can use this number to track the progress of your shipment through our delivery partner's website.
SHIPPING & DELIVERY
We process and ship our in stock orders in 1-2 working days with tracking numbers included.
Items that are not in stock in our main warehouse will be processed and shipped in 2-4 working days.
Shipping time:
- EU deliveries takes 4 - 10 working days.
- Other countries from 7 - 12 working days.
EUROPE
Austria, Belgium, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Great Britain, Bosnia and Herzegovina, Macedonia, Iceland, Norway, Serbia, Switzerland.
INTERNATIONAL
Canada, United States, Australia, Hong Kong SAR, Israel, Japan, Malaysia, New Zealand, Singapore, South Korea, United Arab Emirates.
Customers purchasing from our website and residing outside the European Union (EU) may be subject to additional import duties and taxes levied by their country of residence. We have no control over these charges and cannot predict their amount. These charges are not included in the item price or shipping cost and are the buyer's responsibility.
More information can be found in SECTION 19 - CUSTOMS AND IMPORT
Yes! We offer expedited shipping options to ensure faster delivery. Please contact us at info@parts4quads.eu for more details on available expedited shipping services and prices based on your location.
REFUNDS
If you would like to start a return please contact us at: info@parts4quads.eu
After confirming return, you will be provided with return instructions.
If you need to change or cancel your order, please contact us soon as possible after placing your order.
If your order arrives damaged, please contact our customer support team at info@parts4quads.eu
We will assist you with either a full refund or a replacement, based at your convenience